GENERAL QUESTIONS
Write us an e-mail directly at support@handycraft.world or Whatsapp to +91 9511516802 for any queries.
Who are we and our motto?
HandyCraft World (also known as HCW) is an online marketplace platform for both seller and buyers.
Our motto is “Promote Art, Support Artists“.
We bring all different kind of art styles including contemporary and folk art to our online platform. Our goal is to make people aware of the different arts that at the verge of extinction due to less popularity or fewer sales.
We welcome all sellers around India to join us in support to make aware people about our incredible Indian Art and artists.
What is the specific nature of the products sold?
We have a wide range of product material composed of clay, wooden, metal, etc. The best part of the products is that they all are complete handmade hence you will not found every product as an exact copy. Our artisans and designers are working hard to be creative on such kinds of stuff.
Why HandyCraft.World?
Handycraft World promotes and sells only Handmade and handcrafted products. It represents Indian culture and folk art. All the products at site uniquely designed by Indian artisans and all shows a different art form.
BUYER QUERIES
PRODUCT QUERIES
Is it possible to customise the product design or shape?
Yes in most cases this is possible. Since we are a marketplace of handmade products from different designers and artisans. If there is a small modification or request, the buyer can just mention the requirements in the order note.
For more details in modification or feature request buyer can connect us at WhatsApp +91 9511516802 or email at support@handycraft.world.
If I need more details or information on the product?
We have already provided a rich description of the product page. If you have any queries about the product then raise a query on Email at support@handycraft.world or Whatsapp at +91 9511516802 with a product page link.
I am interested in sold out or out of stock product
Will I receive the same product that I see in the picture?
Will you restock items indicated as “out of stock?”
ORDER AND DELIVERY QUERIES
How to place a order for product?
It’s really easy. There are two methods you can order with us.
- Add products to cart ==> checkout by adding address ==> Pay via Cards, NetBanking, UPI, Paytm, Gpay
- Order via Whatsapp ==> Pay via Paytm, Gpay, Cards, NetBanking
What exactly happens after ordering?
Once the order is placed.
- You will receive the email for order confirmation
- Products will be dispatched in 2 or 3 days and your order status will be marked “Shipped” and you will also receive the email.
- Once the product is received. Please create a video for unboxing the product.
- In case of damage please email to support@handycraft.world with pictures and video.
